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ISCTE-IUL  >  Education  >  MPRI

The Psychology of Intercultural Communication (1 º Sem 2016/2017)

Code: 01688
Acronym: 01688
Level: 2nd Cycle
Basic: No
Teaching Language(s): English
Friendly languages:
Be English-friendly or any other language-friendly means that UC is taught in a language but can either of the following conditions:
1. There are support materials in English / other language;
2. There are exercises, tests and exams in English / other language;
3. There is a possibility to present written or oral work in English / other language.
1 6.0 0.0 h/sem 24.0 h/sem 0.0 h/sem 0.0 h/sem 0.0 h/sem 0.0 h/sem 1.0 h/sem 25.0 h/sem 125.0 h/sem 0.0 h/sem 150.0 h/sem
Since year 2015/2016
Pre-requisites This Course requires a mastery of the English language at level B of the Europass system, since classes might be taught fully in English by Portuguese and international teachers. To facilitate understanding, students more skilled in the Portuguese language may perform activities and receive explanations in Portuguese. Nonetheless, all evaluation activities can be performed in Portuguese or in English and the student chooses which one will be used.
Objectives This course aims to provide knowledge necessary to the understanding of the factors that can hinder or facilitate encounters between people from different cultural groups (both at a domestic and at a global level).
Program S1) Introduction into cultural psychology
a) What culture is
b) Culture and social psychology
c) Why studying culture is important
d) How culture can be assessed
S2) Verbal and non-verbal communication
e) Basics about human communication
f) What intercultural communication is
g) Culture and verbal communication
h) Culture and non-verbal communication
S3) Intercultural Competence
i) Intercultural trainings
j) Reflections on cultural relativism
S4) The dynamics of acculturation:
k) Mutuality in acculturation: acculturation theory and intergroup relations
l) Intergroup dynamics that impact acculturation
S5) An applied perspective
m) Intercultural mentorship and integration (invited guest)
n) basic concepts: migrants, refugees and some differences between subgroups of new arrivals
S6) The social psychology of multiculturalism:
o) What is multiculturalism
p) Two perspectives: the individual migrant and the majority culture
Evaluation Method Continuous Evaluation:

Attend 80% of the classes and to take part in the class activities. Students will be evaluated on the basis of a group presentation (40%) and a standardized multiple choice test at the end of the semester (60%) which covers the basic concepts, theories and topics that were discussed throughout the course.

Final Exam Evaluation:
- standardized test to assess the most fundamental knowledge (100%). The test will take place on the 1st and 2nd Periods of Evaluation.
Teaching Method Students will learn about the theoretical background for this subject through lectures and by reading relevant papers specified for each class. This will be complemented by practical activities in which students engage in active debates in the class (prepared prior to the class), participate in, observe and analyze instances of intercultural communication in a variety of contexts.
Observations Nothing to refer-
Basic Bibliographic - Heine, S. J. (2010). Cultural psychology (2nd ed.). New York: W. W. Norton & Company.
- Manusov, V. & M. L. Patterson. M. L. (Eds) (2006). The Sage book of nonverbal communication. Thousand Oaks, CA: Sage Pubblications.
- Matsumoto, D. (2010). The APA Handbook of intercultural communication. American Psychological Association.
- Berry, J., & Sam, D (2014). Multicultural societies. In V. Benet-Martínez & Y-y Hong (Eds), Oxford handbook of multicultural identity, Oxford University Press.
- Deaux, K., & Verkuyten, M. (2014). The social psychology of multiculturalism: Identity and intergroup relations. In V. Benet-Martínez & Y-y Hong (Eds), Oxford handbook of multicultural identity, Oxford University Press.
- Schwartz, S. J., Vignoles, V. L., Brown, R., & Zagefka, H. (2014). The identity dynamics of acculturation and multiculturalism: Situating acculturation in context. In V. Benet-Martínez & Y-y Hong (Eds), Oxford handbook of multicultural identity, Oxford University Press.
Complementar Bibliographic Hofstede, G. (2011). Dimensionalizing Cultures: The Hofstede Model in Context. Online Readings in Psychology and Culture, 2(1). http://dx.doi.org/10.9707/2307-0919.1014

Markus, H. R., & Kitayama, S. (2010). Cultures and Selves: A Cycle of Mutual Constitution. Perspectives on Psychological Science, 5 (4 ), 420-430. doi:10.1177/1745691610375557

Hofstede, G., & Pedersen, P. (1999). Synthetic cultures: Intercultural learning through simulation games. Simulation & Gaming, 30(4), 415-440.

Fiedler, F. E., Mitchell, T., & Triandis, H. C. (1971). The culture assimilator: An approach to cross-cultural training. Journal of Applied Psychology, 55(2), 95-102.

Herfst, S. L., van Oudenhoven, J., & Timmerman, M. E. (2008). Intercultural effectiveness training in three Western immigrant countries: A cross-cultural evaluation of critical incidents. International Journal Of Intercultural Relations,32(1), 67-80.

Barker, M. C., & Mak, A. S. (2013). From classroom to boardroom and ward: Developing generic intercultural skills in diverse disciplines. Journal of Studies in International Education, 17(5), 573-589.

Leong, C.H. & Liu, J.H. (2013). Whither Multiculturalism? Global identities at a Cross-road, International Journal of Intercultural Relations, Special Issue on Multiculturalism, 37(6), 657-662.

Noor, N.M., & Leong, C.H. (2013).  Multiculturalism in Malaysia and Singapore: Contesting Models, Internationl Journal of Intercultural Relations, Special Issue on Multiculturalism, 37(6), 714 - 726.

Verkuyten, M. (2005). Ethnic group identification and group evaluation among minority and majority groups: Testing the multiculturalism hypothesis. Journal of Personality and Social Psychology, 88, 121-138.

Brown, R., & Zagefka, H. (2011). The dynamics of acculturation: An intergroup perspective. In M. P. Zanna & J. M. Olson (Eds.), Advances in experimental social psychology  (Vol. 44, pp. 129-184). San Diego, CA: Elsevier Academic Press.

Zagefka, Hanna, Binder, Jens, Brown, Rupert, Kessler, Thomas, Mummendey, Amélie, Funke, Friedrich, Demoulin, Stéphanie, Leyens, Jacques-Philippe and Maquil, Annemie (2014) The relationship between acculturation preferences and prejudice: longitudinal evidence from majority and minority groups in three European countries. European Journal of Social Psychology, 44 (6). pp. 578-589.