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ISCTE-IUL  >  Education  >  LG

Integrated Operations Management (1 º Sem 2016/2017)

Code: 02031
Acronym: 02031
Level: 1st Cycle
Basic: No
Teaching Language(s): Portuguese, English
Friendly languages:
Be English-friendly or any other language-friendly means that UC is taught in a language but can either of the following conditions:
1. There are support materials in English / other language;
2. There are exercises, tests and exams in English / other language;
3. There is a possibility to present written or oral work in English / other language.
1 6.0 0.0 h/sem 54.0 h/sem 0.0 h/sem 0.0 h/sem 0.0 h/sem 0.0 h/sem 1.0 h/sem 55.0 h/sem 95.0 h/sem 0.0 h/sem 150.0 h/sem
Since year 2016/2017
Pre-requisites None
Objectives The overall goal of this course is to provide students with an overall approach to operations management and its impact in terms of company ability to compete, highlighting the alignment of operations goals with company's goals, the design of the operations system and its planning and management, throughout time.
Program I - Introduction
S1: Introduction
S2: Operations strategy.
II - System Design
S3: Process analysis.
S4: Supply network design
S5: Layout and flow.
III - Planning and control
S6: Aggregate planning.
S7: Materials Management
S8: Theory of Constraints
S9: Supply Chain Management
S10: Just in Time and Lean systems
S11: Quality Management
Evaluation Method Assessment throughout the term:
1. Assessments in class - 20%.
- Two assessments: 10% each
2. Mid-term exam - 30%.
3.  Individual end-of-term exam - 50%.
Passing grade is 10 points, with at least 8 points (out of 20) in each test (mid-term and end-of-term test).

End-of-term exam - 100%.
A passing grade means 10 or above (over 20).
Teaching Method During the term the following methodologies will be used:
- Traditional / lectures for presentation of theoretical frameworks.
- Participative methodologies in the analysis and solution of exercises.
- Participative methodologies in the analysis and discussion of case studies, and other supporting texts.
- Self-study.
Observations Students under the "Internal regulation for Students with Special Statutes" should contact the Curricular Unit professor or coordinator during the first week of classes of each semester to allow for framing of learning processes and evaluation of the curricular unit.
Basic Bibliographic - Slack, N., Brandon-Jones, A. e R. Johnston, 2013, Operations Management, 7ª Edição, Pearson
Complementar Bibliographic - Goldratt, E. e J. Cox, 1992, The Goal - a process of ongoing improvement, 2ª edição revista, North River Press.
- Jacobs. F. R. e Chase, R. B. 2014, Operations and supply chain management, 14ª edição, McGraw-Hill.
- Krajewski, L.J., Malhotra, M.K. e Ritzman, L.P., 2016, Operations Management - processes and supply chains, 1ª edição, Pearson